Resolved
Resolved

Microsoft reports they have resolved this incident: Final Status: We’ve successfully resolved the issue that was causing residual impact for SharePoint Online and we’ve confirmed that all Microsoft 365 services have returned to a healthy state. We’ll continue to monitor our services to ensure stable and reliable availability.

Scope of Impact: This issue may have impacted any user attempting to access multiple Microsoft 365 services and features.

Start Time: Thursday, April 1, 2021 at 9:10 PM UTC

End Time: Friday, April 2, 2021 by 1:50 AM UTC

Preliminary Root Cause: We are continuing to investigate the underlying cause for the DNS outage but we have observed that Microsoft DNS servers saw a spike in DNS traffic.

Next Steps:

-We apologize for the impact caused by this outage. We are continuing to investigate to establish the full root cause.

A post-incident report will be published within the next five business days.

Avatar for Dataprise Finance
Dataprise Finance
Recovering

Incident information Title: We're looking into a potential problem ID: MO248163 Status Investigating Details Title: DNS issue affecting multiple Microsoft 365 and Azure services User Impact: Users may be unable to access multiple Microsoft 365 services and features. More info: Reports indicate that impact is primarily to Microsoft Teams, though other Microsoft 365 and Azure services may be affected. Additional affected services include but are not limited to: Dynamics 365, Microsoft Intune, Skype, SharePoint Online, OneDrive, Yammer, Power BI and Power Apps Current Status: Microsoft rerouted traffic to our resilient DNS capabilities and are seeing improvement in service availability. We are continuing to investigate the cause of the DNS issue.

Avatar for Dataprise Finance
Dataprise Finance
Began at:

Affected components
  • Internet/cloud 3rd Party Systems
    • Microsoft Azure