Resolved

Incident resolved: "The problem with Gmail has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.

Updating Android System WebView and Google Chrome via Google Play should now resolve the issue for all users.

  1. Navigate to Play Store app
  2. Search for Android System WebView (https://play.google.com/store/apps/details?id=com.google.android.webview)
  3. Select the "Update" option
  4. Repeat these steps for Google Chrome (https://play.google.com/store/apps/details?id=com.android.chrome)

For more information about updating Android apps please see: https://support.google.com/googleplay/answer/113412"

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Dataprise Finance
Identified

Google is continuing to investigate and offers the workaround of using a web browser for gmail access on Android at this time.

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Dataprise Finance
Investigating

Google reports: We're aware of a problem with Gmail affecting a significant subset of users. The affected users are unable to access Gmail. We will provide an update by 3/22/21, 5:05 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.

Affected users are reporting the Gmail app on Android crashes.

See more on this issue at https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=aa75515d184a2423be444d676b7ebf45

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Dataprise Finance
Began at:

Affected components
  • Email Providers
    • Google GSuite